All-In-One CRM Solution for Small Businesses
The Ultimate CRM for Customer Support Businesses
Leading CRM solution for small businesses. Boost productivity with our all-in-one CRM solution.
Customers
Projects
Tasks
Leads
Sales
Proposals
contracts
Outrun your possibilities for the better with our all-in-one CRM application designed for all your devices and needs.
All the business CRM tools, in one easy to use app
CLIENT MANAGEMENT
Nurture Connections, Excel in Relationships.
PROJECT MANAGEMENT
Your Projects, Our Expertise, Seamless Success.
TASKS MANAGEMENT
Empower Your Productivity, One Task at a Time.
LEADS MANAGEMENT
Streamline, convert, and grow with our powerful lead management solution.
INVOICE MANAGEMENT
Effortlessly generate professional invoice proposals with our innovative platform.
PAYMENT MANAGEMENT
Payment captures that redefine transaction convenience and security.
ESTIMATE MANAGEMENT
Accurate Estimates, Stronger Relationships.
PRODUCT MANAGEMENT
Elevate Your Products, Amplify Your Impact.
EXPENSES MANAGEMENT
Effortless Expense Tracking, Financial Clarity.
TEAM MANAGEMENT
Unleash Team Potential, Fuel Your Success.
PROPOSALS MANAGEMENT
Win More Deals with Winning Proposals
CONTRACTS MANAGEMENT
Seal the Deal, Secure Your Success.
TICKET MANAGEMENT
Resolve Issues Swiftly, Delight Customers
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Efficient Issue Resolution: Streamline customer inquiries and support requests through a centralized ticketing system, ensuring timely and effective issue resolution.
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Customer Communication Tracking: Keep a detailed record of customer interactions, allowing support teams to provide personalized and informed responses.
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Performance Analytics: Analyze ticket data to identify trends, common issues, and areas for improvement, enhancing overall customer support performance.
KNOWLEDGE BASE MANAGEMENT
Empower Customers, Reduce Queries
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Self-Service Capability: Create a comprehensive knowledge base that empowers customers to find answers to common questions independently, reducing the volume of support inquiries.
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Content Accessibility: Ensure that support agents have quick access to relevant knowledge base articles, enabling them to provide accurate and efficient assistance.
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Continuous Improvement: Analyze knowledge base usage data to identify gaps, update content, and improve the overall effectiveness of customer self-service.
KNOWLEDGE BASE MANAGEMENT
Empower Customers, Reduce Queries
-
Self-Service Capability: Create a comprehensive knowledge base that empowers customers to find answers to common questions independently, reducing the volume of support inquiries.
-
Content Accessibility: Ensure that support agents have quick access to relevant knowledge base articles, enabling them to provide accurate and efficient assistance.
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Continuous Improvement: Analyze knowledge base usage data to identify gaps, update content, and improve the overall effectiveness of customer self-service.
CUSTOMER SATISFACTION SURVEYS
Measure and Improve Service Quality
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Real-time Feedback: Collect immediate feedback from customers through satisfaction surveys, allowing support teams to address concerns promptly and enhance service quality.
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Performance Benchmarking: Use survey data to benchmark customer satisfaction over time, setting goals for continuous improvement in customer support services.
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Customer Retention: Identify areas of strength and improvement, contributing to increased customer satisfaction and, consequently, higher customer retention rates.
Benefits of Our Solutions:
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Enhanced Customer Experience: Streamline ticket management for quick issue resolution, empower customers with a robust knowledge base, and measure satisfaction to enhance overall customer experience.
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Operational Efficiency: Improve support team efficiency through a centralized ticketing system and accessible knowledge base, reducing response times and increasing customer satisfaction.
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Data-Driven Improvements: Utilize analytics from ticketing and survey data to make informed decisions, identify areas for improvement, and continuously enhance customer support services.
Trusted by users worldwide
“The CRM for Business app from Tech Web Canada perfectly aligns with our business needs for client management. It has significantly streamlined our processes and enhanced our efficiency.”
Tech Web Canada
All-in-One digital company
“PLI Canada’s software has revolutionized client and project management for our immigration consultancy. The user-friendly interface makes it easy to navigate, allowing us to operate with increased speed and efficiency.”
PLI Canada
Canadian Immigration Consultant
“Our choice for project management, CRM for Business by Seebu Solution, has proven to be a fantastic and user-friendly application. It has greatly contributed to the effectiveness of our project management processes.”
Seebu Solution
IT Company
CRM for Business used and trusted used by ompanies