Privacy Policy

1) What information do we collect and for what purpose?

The categories of information we collect can include:

• Information you provide to us directly. We may collect personal information, such as your name, phone number, location, payment information, employment information and email address when you register for our Service, sign up for our mailing list, apply for a job with the Website, or otherwise communicate with us. We may also collect any communications between you and the Website and any other information you provide to the Website. When using the Service, or when an End-User uses a website or mobile application in which the Service is integrated. We collect information like web requests, the data sent in response to such requests, the Internet Protocol address (also called IP address, this one is a partial IP address, anonymized and encrypted), the browser type, the browser language, and a timestamp for the request. We use cookies in the Pixel to track visits. Additionally, we collect the following types of personal information from you and/or your customers: Order information and name/location of customers; Merchant store currency (related to the free delivery notification); Information about you and others who may access the App on behalf of your website, such as your name, address, email address, phone number, and billing information; Information about individuals who visit your website, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.
• Information we receive from third-party sites you connect to our Service. We may receive personal information about you from third parties and combine that with information we collect through our Service. For example, we may obtain information when you log in through a third-party social network or authentication service, such as Google or LinkedIn, if you apply for a job with us. These services will authenticate your identity and provide you the option to share certain personal information with us, which could include your name, email address, work experience, or other information.  The information we receive from these third-party sites is dependent upon that third party’s policies and your privacy settings on that third-party site. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website or Service.
• Information we receive from other sources. We may obtain information from other sources, such as third-party information providers, or through mergers and acquisitions, and combine this with information previously collected. In these cases, our Privacy Policy governs the handling of the combined personal information.

We use this information to operate, maintain, and provide to you the features and functionality of the Service; personalize your experience; process transactions and applications, administer a contest, promotion, survey or other site feature; improve our Service and customer service; and communicate directly with you, such as to send you periodic email messages. We may also send you Service-related emails or messages (e.g., account verification, change or updates to features of the Service, technical and security notices). 

2) How we use cookies and other tracking technology to collect information

We, and our third-party partners, automatically collect certain types of usage information when you visit our Service, read our emails, or otherwise engage with us.  We typically collect this information through a variety of tracking technologies, including cookies, Flash objects/LSOs, web beacons, embedded scripts, location-identifying technologies, file information, and similar technology (collectively, “tracking technologies”). We use or may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including targeted content and advertising; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our Service; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our service.
We collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp (a unique ID that allows us to uniquely identify your browser, mobile device, or your account), and other such information. We also collect information about the way you use our Service, for example, the site from which you came and the site to which you are going when you leave our website, the pages you visit, the links you click, how frequently you access the Service, whether you open emails or click the links contained in emails, whether you access the Service from multiple devices, and other actions you take on the Service. When you access our Service from a mobile device, we may collect unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google AdID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate a device’s location by analyzing other information, like an IP address. We may collect analytics data or use third-party analytics tools such as Google Analytics to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. You can learn more about Google’s practices at https://policies.google.com/technologies/partner-sites and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout. We may also work with third-party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.

We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services™ privacy policies.
We may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your personal information as set forth in this policy. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies.  Please note that doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies.  You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it. Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash objects and HTML5.  You may not be able to access and use all or part of the sites or benefit from the information and services offered.

3. Legal basis for processing in the EU

In the EU, the purposes for which we process your personal data are:

1. The provision of personal data by you may be necessary for the performance of any contractual relationship we have with you;
2. where it is necessary for compliance with our legal obligations laid down by EU law;
3. where in our legitimate interests (provided these are not overridden by your interests and fundamental rights and freedoms – this includes our own legitimate interests and those of other entities and branches in our group of companies) such as:
   1.  to contact you and respond to your requests and enquiries;
   2.  for business administration, including statistical analysis;
   3.  to provide the Services to you; and
   4. for fraud prevention and detection; and
   5.  to comply with applicable laws, regulations or codes of practices.

We may also process your personal data on the basis of your freely given, specific, informed and unambiguous consent. You should be aware that you are entitled under Data Protection Law to withdraw your consent where that has been given, at any time.  If you do this and we have no alternative lawful reason to process your personal data, this may affect our ability to provide you with rights to use the Services. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

4.Sharing of your information

We may share your personal information in the instances described below.  For further information on your choices regarding your information, see the “Control Over Your Information” section below.

We may share your personal information with:

1. Other companies and brands owned or controlled by Seebu Solutions Ltd. and other companies owned by or under common ownership as Seebu Solutions Ltd., which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can under this Policy;
2. Third-party vendors and other service providers that perform services on our behalf, as needed to carry out their work for us, which may include identifying and serving targeted advertisements, providing mailing services, providing, technical infrastructure (such as servers or databases co-located with hosting providers), providing payment processing services, web hosting, or providing analytic services. Here is the list of 3rd  parties vendors as of May, 08, 2022:
   1. Google Inc.
   2. Sendgrid
   3. Automattic
   4. Stripe
   5. Hotjar
   6. Hubspot
   7. Tawk To
3. The public when you provide feedback or user content on our site. For example, if you post user content on our blog or comment on our social media sites, your information, such as your first name, last initial, state of residence, and your comments, may be displayed on our website or on our social media pages;
4. Other parties in connection with a company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party, or in the event of a bankruptcy or related or similar proceedings; and
5. Third parties as required by law or subpoena or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of CRMforBusiness, our visitors, or others.

We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.

5.Customer Data

If you are a visitor of a Customer website that is running services provided by CRMforBusiness, this section should always be read in conjunction with the specific Privacy Policy of the Customer website, which will contain further details regarding the processing of your personal information.

In providing our Service, our Customers may upload data to our Service or we may obtain such data, which may include personal information or data about our Customers’ end users (all of which we call “Customer Data”).  Customer Data is owned and controlled by our Customers, and any Customer Data that we maintain or process we consider to be strictly confidential.  We collect and process Customer Data solely on behalf of our Customers, and in accordance with our agreements with the Customers.  We do not use or disclose Customer Data except as authorized and required by our Customers and as provided for in our agreements with our Customers.

6.Control over your information

Profile and Data Sharing Settings.  You may choose not to share information through the Service, in which case CRMfor Business may not be able to provide services to you. You may update your account information and preferences at any time inside your account under Settings

How to control your communications preferences.  You can stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications.  We make every effort to promptly process all unsubscribe requests.  You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to features of the Service, technical and security notices). You can also contact our Support Desk via email at admin@crmforbusiness.com or via the in-app messenger and request to be removed from our mailing list.

Modifying or deleting your information. If you have any questions about reviewing, modifying, or deleting your information, you can contact us directly at admin@crmforbusiness.com. We may not be able to modify or delete your information in all circumstances. Please note that CRMforBusiness does not own or control the Customer Data uploaded to our Service by our Customers, and cannot modify or delete Customer Data except at the request of our Customer, or as permitted by our Terms of Service

6.Third-party tracking and online advertising

Interest-Based Advertising.  We participate in interest-based advertising and use third-party advertising companies to serve you targeted advertisements based on your browsing history.  We may share or we may permit third-party online advertising networks, social media companies, and other third-party services to collect information about your use of our website over time so that they may play or display ads on our Service, on other devices you may use, and on other websites, apps, or services, including on Facebook or other social media networks.  Typically, though not always, the information we share is provided through cookies or similar tracking technologies, which recognize the device you are using and collect information, including click stream information, browser type, time and date you visited the site, and other information.  We and our third-party partners use this information to make the advertisements you see online more relevant to your interests, as well as to provide advertising-related services such as reporting, attribution, analytics, and market research.

Social Media Widgets and Advertising. Our Service may include social media features, such as the Facebook Like button, Google Plus, LinkedIn, Snapchat, Instagram, Twitter, or other widgets.  These social media companies may recognize you and collect information about your visit to our Service, and they may set a cookie or employ other tracking technologies.  Your interactions with those features are governed by the privacy policies of those companies.

We display targeted advertising to you through social media platforms, such as Facebook, Twitter, Google+, and others.  These companies have interest-based advertising programs that allow us to direct advertisements to users who have shown interest in our Service while those users are on the social media platform or to groups of other users who share similar traits, such as likely commercial interests and demographics.  These advertisements are governed by the privacy policies of those social media companies that provide them.

Cross-Device Linking.  We, or our third-party partners, may link your various devices so that content you see on one device can result in relevant advertising on another device.  We do this by collecting information about each device you use when you are logged in to our Service.  We may also work with third-party partners who employ tracking technologies or the application of statistical modeling tools to determine if two or more devices are linked to a single user or household.  We may share a common account identifier (such as an email address or user ID) with third-party advertising partners to help recognize you across devices.  We, and our partners, can use this cross-device linkage to serve interest-based advertising and other personalized content to you across your devices, to perform analytics, and to measure the performance of our advertising campaigns.

Your Choices:

• Interest-based advertising. To learn about interest-based advertising and how you may be able to opt-out of some of this advertising, you may wish to visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org/choices and/or the DAA’s resources at www.aboutads.info/choices.  You may also manage certain advertising cookies by visiting the EU-based Your Online Choices at www.youronlinechoices.eu.  
• Cross-device linking.  Please note that opting-out of receiving interest-based advertising through the NAI’s and DAA’s online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still receive interest-based ads on his or her other devices.  You must perform the opt-out on each browser or device you use.
• Mobile advertising.  You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt-out of interest based ads” (Android).  You may also be able to opt-out of some—but not all—interest-based ads served by mobile ad networks by visiting http://youradchoices.com/appchoices and downloading the mobile AppChoices app.     
• Some of these opt-outs may not be effective unless your browser is set to accept cookies.  If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you will need to opt-out again.

Google Analytics and Advertising.  We use Google Analytics to recognize you and link the devices you use when you visit our site or Service on your browser or mobile device, log in to your account on our Service, or otherwise engage with us.  We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the service.  Google Analytics allows us to better understand how our users interact with our Service and to tailor our advertisements and content to you.  For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google’s site “How Google uses data when you use our partners’ sites or apps” located at www.google.com/policies/privacy/partners/.  You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On here https://tools.google.com/dlpage/gaoptout/.

We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Service.  You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://google.com/ads/preferences, or by vising NAI’s online resources at http://www.networkadvertising.org/choices.    

6.How we store and protect your information

Data storage and transfer: Your information collected through our website may be stored and processed in the Canada & United States or any other country in which CRMforBusiness or its affiliates or service providers maintain facilities.  Because CRMforBusiness is located in the Canada, personal data provided to us will be processed and stored in the Canada. If you are in the European Union, Switzerland, or European Economic Areas, this may mean that your Personal Data will be stored in a jurisdiction that offers a level of protection that may, in certain instances, be less protective than the jurisdiction in which you reside. 

Any transfer of personal information from countries in the European Economic Area (EEA) will be protected, for example the standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means. Iif you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.

Keeping your information safe:  We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Service.  All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.  In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. Each customer will remain responsible for the privacy and security of the Customer Data that it collects and processes and for compliance with applicable data protection laws that may apply to the collection, processing and disclosure of Customer Data through the Service.

For individuals based in the EU or Switzerland, we store personal data for as long as necessary to fulfill the purposes for which we collect the data (see above under “WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE?”), except if required otherwise by law.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records for at least 25 months unless and until you ask us to delete this information.

Data Processing Agreements

CRMforBusiness does not provide Data Processing Agreements (DPA) at present. This is because of the way in which we process data. How Personal Data is Processed:

— Data Storage: Data collected during the use of the app is held by clients locally, and not retained on our servers.
— Data Anonymization: Personal data collected during the use of the app is anonymized before aggregation.
— Data Aggregation: Data collected during the use of the app is only used on an aggregate level.

For these reasons, a DPA is not needed.

9.Children’s privacy

CRMforBusiness does not knowingly collect or solicit any information from anyone under the age of 13 on this Service. In the event that we learn that we have inadvertently collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at admin@crmforbusiness.com.

10.Links to other web sites and services

The Service may contain links to and from third-party websites of our business partners, advertisers, and social media sites and our users may post links to third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third-party sites.

10.Links to other web sites and services

If you have any questions about this Privacy Policy or the Service, please contact us at admin@crmforbusiness.com

12.Changes to our Privacy Policy

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, so you should review this page periodically.  When we change the policy in a material manner, we will let you know and update the ‘last modified’ date at the bottom of this page.  If you object to any changes, you may close your account. Continuing to use our Service after we publish changes to this Privacy Policy means that you are consenting to the changes.

This privacy policy was last modified on May 08, 2022.